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HighRoller88
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Hi, I'm having issues with my recent withdrawal. It's been pending for over 24 hours.
14:32
Hello! I'm sorry to hear that. Let me check your withdrawal status right away. Could you please provide your transaction ID?
14:33
Sure, it's TXN-28470 for $12,500 via Bank Wire
14:34
Thank you! I can see your withdrawal in our system. It's currently in the final verification stage. I'll expedite the processing right now.
14:35
Great! How long will it take?
14:36
typing...
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